"delayed due to weather conditions (high winds)"
Our crossing from Calais to Dover went smoothly, but coming back was a different story. Because of strongs winds, all ferries were delayed. This also cause mayor traffic jams driving into Dover. However, DFDS was handling the situation perfectly: giving frequent updates about the delays and weather conditions, putting us on the first available ferry once we've had arrived to check-in, and giving us free drink vouchers. The journey wasn't always smooth, but the staff kept calm and we arrived to Calais only two hours after our expected arrival time (whereas delays of 4 hours were notified beforehand, but because we were put on an earlier ferry, we crossed and got home safely around 10.30pm)
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Algemene beoordeling:
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Algemeen:
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Catering:
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Netheid aan boord:
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Personeel:
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Punctualiteit:
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Aanbevolen?
Ja
Beoordeeld op door Ine die met DFDS Seaways reisde aan boord van de C Class.
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